Speak More Confidently: An Introverts Guide to Working with Clients

Why is it so hard to speak up in meetings? How do you know what to say? What can you do to feel more confident when speaking, so you can clearly articulate your thoughts?

02:01 – Lesson One: Slow Down
02:41 – Speaking Exercise: Speak in Small Bursts
03:10 – Speaking Exercise: Allow for Silence
04:04 – Lesson Two: You Don’t Need to Have All the Answers
05:02 – Speaking Exercise: How to respond if you don’t have an answer
06:15 – Lesson Three: Be Genuinely Curious. Ask More Question.
07:48 – Speaking Exercise: Ask a Question Instead of Answering
08:15 – Recommended Resources

📝 Links:
The Coaching Habit: https://bit.ly/coaching-Habit
Michael Bungay Stanier Podcast Interview: https://bit.ly/futur-podcast-82
10 ways to have a better conversation | Celeste Headlee: https://youtu.be/R1vskiVDwl4

Animated Intro Designed by Belinda Rodriguez Encina & Matthew Encina: http://belindarodriguezzz.com/

About this video:
When you first start working with clients, it may be difficult to carry a conversation with them. Searching for the right words to say to sound smart and impress them. But you come up blank.

Behind the scenes, you know you’re confident in your skills as a professional. You might just have a hard time articulating your thoughts in a realtime conversation.

In this video, Matthew Encina shares a few simple things that have helped him find his confidence in conversations with clients and colleagues.

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@Matthew Encina

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Written, Directed and Edited by: Matthew Encina
Design by Belinda Rodriguez & Matthew Encina